How to report scam texts, calls and emails

Reporting a scam does not take long, and it helps other people. It also gives your network provider and the authorities information they can use to block the scammers. Here is where each type of report goes.

Scam texts

Forward the text for free to 7726. This is the number used by the main UK mobile networks. You will get a reply asking for the number the text came from, and you can then send that too.

Scam emails

Forward suspicious emails to report@phishing.gov.uk. This goes to the National Cyber Security Centre, which investigates and takes down fake websites.

Scam calls and fraud

Report fraud and scam calls to Action Fraud at actionfraud.police.uk, or call 0300 123 2040. In Scotland, call Police Scotland on 101. If a crime is happening now or you are in danger, call 999. Reporting services change names from time to time, so if the website has moved, search "report fraud" on gov.uk.

Unwanted sales and marketing calls

Report these to the Information Commissioner's Office at ico.org.uk. It is helpful to note the date, the time and the number that called.

Silent or abandoned calls

Report these to Ofcom at ofcom.org.uk.

If you lost money

Tell your bank first, using the number on the back of your card or by dialling 159. Many banks can try to stop or recover a payment if you contact them quickly.

Report as you go

VerovaShield includes a community reporting feature, so suspicious numbers and messages you report help protect other people using the app.